Red Square Technologies

Linksys One

Linksys One is an affordable solution for small business that provides voice, data, video, security, wireless and storage capabilities that integrate easily with business applications to enable businesses  to communicate, collaborate, and compete

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Technical support

Today's competitive business environment demands that enterprises increase productivity and enhance customer satisfaction. Providing end-users with fast access to knowledgeable technical support has become critical to every organization. End-user tech support requires substantial time, effort and staff.

Here is how Red Square Technologies support services can help your organization:

  • One-stop support for multi-vendor hardware and software
  • Efficient and effective problem resolution
  • Personalized support, tailored to your organization's needs
  • Reduced overall service costs - per incident or flat fee charges
  • Proven track record

Our Support Services include:

Onsite Support
Helpdesk Support
Remote Support
  • Application installation and user training
  • Hardware troubleshooting and repair
  • Equipment installation and re-configuration
  • Data backup and transfer
  • Network protocol analysis
  • Asset Management
  • Regular and after-hours support
  • Submit issues via phone, email or instant messaging
  • Remote network diagnostics and resolution
  • Remote network administration support
  • Manage and report end-user information